Dished – Restaurant App Terms and Conditions (UK)
Effective Date: 20 September 2025
1. Introduction
1.1. These Terms and Conditions ("Terms") govern your use of the Dished restaurant platform and related services (the "Service") provided by Dished Pvt Limited ("Dished", "we", "us", or "our").
1.2. By registering as a restaurant partner or otherwise accessing or using the Service you agree to be bound by these Terms. If you do not agree, you must not register or use the Service.
1.3. Capitalised terms used but not defined in this section have the meanings given in Section 2 below.
2. Interpretation
2.1. In these Terms:
- Dished means Dished Pvt Limited, registered in England and Wales;
- Platform means the Dished mobile application, website and any related systems provided by Dished for the facilitation of Orders;
- Restaurant or you means any vendor, merchant or food provider registered on the Platform;
- Order means a Customer-placed request via the Platform;
- Customer means the end user placing an Order.
2.2. Headings are for convenience only and do not affect interpretation.
3. Prohibited Activities
3.1. You may not access or use the Service for any purpose other than as expressly authorised by these Terms. You agree not to, and shall not permit any third party to, do any of the following in connection with the Service:
- systematically retrieve data or other content to compile databases or directories without Dished's prior written permission;
- defraud, mislead or deceive Dished, Customers or other users; or attempt to obtain another user's account credentials;
- circumvent or interfere with security-related features of the Service (including copy-protection or usage restrictions);
- use the Service to harass, abuse, threaten, stalk or harm another person, or to disparage Dished or its services;
- misuse support channels or submit false reports of abuse;
- use the Service in violation of applicable laws or regulations;
- frame or link to the Service except as expressly permitted by Dished;
- upload viruses, malware or any code that disrupts, impairs or interferes with the Service or its users;
- use automated scripts, robots, scrapers or data-mining tools to access or extract data;
- delete, alter or obscure any proprietary notices (including copyright or trademarks) on the Service;
- impersonate any person or entity or use another user's account without permission; or
- attempt to reverse engineer, decompile or disassemble any software that is part of the Service.
4. Services Management
4.1. We reserve the right, but not the obligation, to:
- monitor the Service for violations of these Terms;
- take appropriate action (including reporting to law enforcement) against anyone who, in our sole discretion, violates applicable law or these Terms;
- refuse, restrict, suspend, limit the availability of, or disable any content you provide that is excessive in size or otherwise burdens our systems;
- remove or disable any of your content for non-compliance, safety, security, or in the interests of protecting our rights and property; and
- manage the Service to facilitate its proper functioning and security, without liability to you.
18. Contact Information
Dished Pvt Limited
Registered Office: 128 City Road
London
EC1V 2NX
United Kingdom
Email: legal@dished.uk
By registering with or using the Dished Platform, you acknowledge that you have read, understood and agree to be bound by these Terms.
